Zana Nails & Spa

“I had a great experience with Vivian! I’m pretty picky when it comes to pedicures, especially about having my cuticles cleaned up well and my heels left completely smooth, and she did an excellent job. She was also thoughtful enough to have me check the polish color before continuing, and when I decided I wanted to switch it, she happily accommodated me without making me feel rushed. Vivian has such a positive attitude, great energy, and made the whole experience relaxing. I don’t have a single complaint and will definitely be back!”

“First, I don't think I've been to a more friendly establishment when getting a pedicure. Our techs were Jennifer and Lisa. They were very cheerful and engaged in conversation. They have a variety of colors; variety of pedicure options and their prices are very reasonable. Would definitely recommend their services.”

“This salon needs to admit when they aren’t skilled enough to do nail designs. My friend and I had Johnny and Lina as our techs and they both messed up the designs we wanted — hers was a very simple French with swirls and mine was a little more intricate. For mine, Johnny said he couldn’t do the design and I was fine with that and happy that he was honest. However, Lina said she could so I switched to her. She did not do the design good at all. Additionally, they didn’t do good nail prep and zero cuticle prep. Johnny also kept pausing my friend’s nails to assist other customers who were waiting after we had been waiting for 30 mins after our appointment time to get our nails done. We spent 2 hours here between waiting and getting our nails done, and actually getting our nails done felt very rushed.”

“I took my 10 yr old niece to have a mani pedi. The service started out ok. Then the tech said she would be back for design in 10 minutes. Then proceeded to take someone else. We waited 40 minutes until we decided to leave. The entire time we were there the staff were swearing horribly. The work place is no place to be swearing especially when children are present. Will NEVER go back”

“I’m not one to leave a bad review for no reason but the customer service was sad. I have had Gel X nails several times before so I got them done here. Everything went well and I liked the design. But within an hour 3 nails popped off. By the end of the night all of them were gone. I had a weird sticky residue left on my nails. We called to ask what we could do about it that day. They said they would do a new set if I came back. Sadly I had a work convention and needed to fly home the next day. Today we called to see if I could come in before I flew back. The owner yelled at us and said we lied about the nails and it was my fault. He also said he would only fix one nail because that’s what “I said fell off.” Mind you they advertise a 1 week guarantee on all gel x. I kept all the nails and took photos but they didn’t care. We even tipped 20% on a $70 service. All that money is now lost and we were treated poorly. I was really hoping this wouldn’t have happened as I actually had a nice time in the spa and I liked how the nails looked. *I remember the curing lamp going on and off and the nail tech trying to play with it. My guess is she did nothing wrong but the lamp didn’t cure. (I also never felt heat on my nail bed which I usually do when curing.) I totally understand faulty equipment or even product but it shouldn’t be my loss and certainly I shouldn’t be made to feel like I’m lying. Again I’m not one to write a poor review, but I just wanted people to be aware that if you aren’t satisfied with your nails you won’t be able to be compensated in any way.”