NailSpotter
VIP NAILS

VIP NAILS

3775 Gateway Dr, Eau Claire, WI 54701, USA, Eau Claire, WI 54701

Nail Salons

Google Rating

3.6 ★

485 reviews

View all reviews on Google →

Hours

Closed now
Monday
9:00 AM – 7:00 PM
Tuesday
9:00 AM – 7:00 PM
Wednesday
9:00 AM – 7:00 PM
Thursday
9:00 AM – 7:00 PM
Friday
9:00 AM – 7:00 PM
Saturday
9:00 AM – 7:30 PM
Sunday
11:00 AM – 4:00 PM

What people are saying

“Let me start off by saying they are decent with toes but stay away for finger nails. This is so embarrassing. I asked for said picture and this is what I received for $70. The guy told me that that’s the best he can do and gave up. Not to mention as well that I wanted the shorter and the guy refused to make them shorter and made them pointy when I wanted round. There also was a lady as well that came in with concerns and they just laughed her off and didn’t make anything right. I didn’t feel comfortable saying anything because I figured they would treat me even worse. So here I am stuck with horrible $70 nails and a cut finger. 0/10.”

“Let me start out by saying, it’s not the worst experience I’ve ever had. I started out getting my pedicure which was amazing! It felt great and it was nice talking to my nail Tech. I had Coco. She said her name was Tracy, but there was a co-worker that also had that name, so she switched. Coco was pleasant to speak with, she did a great job removing my hang nails, and the massage was fabulous! My nails weren’t evened out, they were left at the lengths I came in at. Also, I know I don’t have the prettiest toes, or feet, however I don’t enjoy having nail polish on my skin after the service is complete. I’m thankful that Coco was able to take us early, but the next problem arose after my pedicure. Nail technicians were coming in as we were getting our pedicures, and she was informed I’d be getting a pedicure and a manicure at the start of the service. Once my pedicure concluded I was seated in the manicure section (area where they work on your hands) and waited for a bit before I would up with a completely different technician. The lady who did my pedicure, went to work on somebody else’s hands after completing my foot service. The lady comes to do my nails and I explain I’d like almond but I have two short nails, so if that’s not possible I’d like oval if that’s possible. She told me oval would be good. I agreed that sounded good. As she’s filing my nails I show her my two thumbs and let her know they are two different sizes, she laughed about it. My completed hand service had many different sized and shaped nails. I love the color, and I think the environment was great, but that actual service showed me you don’t get what you pay for. We did two pedicures and one manicure with natural nails and the cost was $175. Also, you can only pay in cash. There is not a debit card option, or check option. Strictly cash. I also snapped a picture of the bathroom and the floor was unfinished, which isn’t a big deal- everybody starts with what they are able to fix and work their way up. It may be important to somebody who is handicapped, the door opening is a bit small, and the floor wasn’t fully glued on to the subfloor. I’d say know what you’re getting and ask a lot of questions before your service- my pictures were taken after a “completed” service.”

“I am actually in disbelief over this place. I came in 26 hours ago and had a pedicure done. I specified multiple times prior to appointment that i can NOT do gel, i am extremely allergic and will break out in hives and blisters. They seemed annoyed by this but said ok. Mind you, again, it has been 26 hours and my polish has never dried. I feel as though they intentionally used gel on me even though i stated my allergy. My feet are covered in large blisters, my ring toe on my right foot has a giant blister and everything is so itchy. Of course, since it’s gel, and uncured, acetone didn’t take off the polish. I had to go and purchase a file machine to take the polish off. My file tip is now covered in polish that was never cured, i can’t believe they let me walk out like this. The lady who did my pedicure was extremely rough and rushed. She didn’t even file my toes, just clipped them, so they’re extremely square, pointy, and uneven. I was waiting to let my nails dry when they essentially kicked my mom and i out of the chairs to let new customers in. A waste of 50 dollars, needing to buy a file machine, and now needing a trip to the doctor to get ointment. Also, to note, using the cheese-grater like tool on feet is illegal. I am familiar laws and sanitization as i am licensed to do nails myself. There is no possible way to sanitize those graters in between clients, so that foot cheese is getting spread from person to person. The state will be getting a call and formal complaint about this shop. Expect a visit from inspectors”

“They help me refix my nail polish from a different salon, and they made sure I like the design before doing the rest of my nails by doing only my pinky. I have really shaky hand so they were very cooperative with that. They’re nice and very gentle with my hands. I really like them they match my prom dress I got.”

— Evangeline Duenas-johnson via Google

“Some of them were nice. The first picture is what I wanted but then that’s how they came out. All the dots were touching and some were not even on the nail. I asked for a nude base and I got pink. Then, I asked for more round and she goes “No, the picture doesn’t show that.” The amount of acrylic on the back of most of the nails is crazy to me. Also, there was black hair in the acrylic and she didn’t even bother to get out. And with the french tips when she whipped it away she didn’t even get it all the way so it was all over each nail. She started talking when she was grinding them down and slipped onto my finger. (which hurt) She didn’t say anything after that. I was very disappointed and it was $75 for this. I still gave her a tip but wasn’t exactly deserved. Disappointed to say the least. But, The shaping and application was good.”

— hailie knudtson via Google