VIP NAILS

“Absolutely terrible experience. I went in for a pedicure that was supposed to be $35, and I was there from 2:30 PM until 6:00 PM for what should have been a simple appointment. During the service, they cut the absolute heck out of my finger, leaving it sore, irritated, and bleeding. On top of that, they put gel polish on my toes without ever telling me there would be an extra $20 charge. Then they added another $20 upcharge for my plain nails, which made no sense and was never explained beforehand. The lack of communication, the excessive wait time, and the careless service were unbelievable. I felt taken advantage of, overcharged, and left in pain. If you value honesty, professionalism, and basic customer service, I would not recommend coming here.”

“They always do so good and have such good service. The sweetest people and always remember me! Paid $55 and was done in less than an hour.”

“Best in Bartlesville! Always professional and do any kind of nail art I want”

“The lady up there who did our nails was very rough with the file and caused me and my friend to bleed from it. Me and my friend got the same design and everything and some how I was charged 71$ and my friend was charged 77$. It took way longer than needed. We were in there for 3 1/2 hours because the lady kept leaving me and my friend to go to other people‘s nails even though we were there first. Never will I ever go there again. Most terrible nail salon I’ve been too in Bartlesville. When my friend went to pay The Katie Lady took my friends card and cashed her out herself and then gave herself a Five dollar tip.”

“I'm only in town for a short time and really wanted a pedicure I called at 5:55pm and they got me in for a pedicure at 6:30. I didn't feel rushed. They truly provided excellent customer service. I called 4 places before them who either didn't answer the phone or couldn't see me. There were 3 ladies there getting nails when I arrived. Show this place love. They are hard working and really try to accommodate their clients!!”