Meet Nails & Spa

“I really wanted to give this place another chance and have been back several times after I completely gave up just because is conveniently located but most of their regular polish are old and they are separated and dry well and when you choose gel they do a terrible job, at least the 2 person that have serviced me don’t know how to do a decent gel painting job, the product looks super thick on the cuticle and creates this “flooding” visual effect on the edges, some nails (pedicure) are flooding or wavy, I pointed it out to the tech that the gel was running throughout my nail and pooling on the edge to which she replied “its fine, fixed when dry” Watch how the owner come to this post to make up excuses, in this place the customer is never right. I will find a place where my 130 dollars look like it was worth 130 dollars.”

“There are better salons to spend your money. I went here because it’s within walking distance from my house but my last visit there, listening to Yuki and the other workers say horrible things about another customer that was trying to find an alternative color from what she always gets there, it made me realize I will never come here again. Horrible things are said no matter how much you spend or how nice you are. Also, it’s supposed to be a spa-like atmosphere but most of the workers there continuously speak loudly to each other with their masks on and the older man there often watches videos on his phone without headphones. It’s not relaxing here and they are very disrespectful.”

“Walked in for a gel pedicure & loved my whole experience! Jaron is amazing - highly recommend for my girls looking to get their feet / nails done to request him. It had been about 3 months for me & he left my feet feeling completely refreshed & brand new. The owner is also such a sweet Queen & they offered me wine / set me up to work comfortably while I was there. My new fav spot in Norristown- love you Meet team! ✨”

“When my husband called to ask about the different pedicure packages listed on their website, the woman on the phone didn’t know the differences and simply told him to “look on the website” (even after he explained the website didn’t clarify). When I arrived, no one welcomed me or explained anything. I was handed a menu, and when I asked questions, the staff kept pointing me to a service that was double the price. After I insisted, the man who did my pedicure explained a little, but he kept asking the woman questions in their language, and it was clear she was trying to make him sell me the most expensive option, which I really didn’t like. The service itself was rushed, even though the salon wasn’t busy. While exfoliating my feet with the heel file, he scraped my ankle, making it bleed during the service. The result looked fine and he was very sweet, but it was hard to relax. I also saw an employee washing and scrubbing a tool in the sink, but I didn’t see her put it in the sterilizer. That made me question if they really sterilize their instruments, especially since I had an open wound. Advice: Customer service makes all the difference. We go to a salon to relax (I know how to do my own nails, but I wanted to feel good and have a pleasant experience). Especially for a first-time client, the first impression is what truly stays. Suggestion: ask the customer if they would like some water/coffee… no one asked me that… its a small detail but makes us feel welcomed.”

“Monica did such an amazing job on my nails! She really takes her time in perfecting the shape and I love how unique and creative they came out. She executed a design I showed her and made them even better! I’m meeting my boyfriend in Alaska to show them off today and am so excited!”