Lovely Nails

“I’ll never return! Walked in as a first time patron asking to get my toddlers nails polished. Some rude lady rolls her eyes huffs and puffs and says “is she even gonna sit still” I left and did not spend my $. You could have asked if it’s her first time or something more polite because you were rude and could NEVER get any of my $$…however she gets her nails done every 2 weeks just like others 🙄”

“Worst pedicure and customer service! I walked in and asked for pedicure. She responds what color, I said I wasn’t sure she said go pick from wall… so I did. Sat down and the guys just starts, never asked what kind. The 3 min massage I got was so hard that it was painful. When he painted my toes I asked if it was gel due to me asking for gel and he said no. I tried to be nice and just let him finish. As soon as he’s done painting, he puts them foam flip flops on me and send me away. No drying at all. Of course as soon as I walk out the shoe breaks and messes up my toes. I go back in and ask for gel and get met with attitude. They are all rude!”

“I came in for a soak off, full set, and pedicure, and from the moment I walked in the energy felt off. There was no proper greeting—just gestures and a rushed, dismissive tone. When I sat down, the technician immediately started telling me what she was going to do instead of asking what I wanted. I clearly explained that I only wanted my natural nails cut down slightly and to replace the broken ones with tips. Instead, she cut my natural nails down to a length she chose without confirming with me. When I brought this to her attention, she talked over me and did not apologize. I also made it clear that I felt an apology was warranted, and even then, she still did not see the need to offer one. What made the situation worse was the attitude of the staff around her. No one stepped in to acknowledge what happened or de-escalate the situation. Instead, I was met with dismissive looks and behavior that made me feel like I was being treated as the aggressor for simply advocating for myself. Overall, the experience felt disrespectful and uncomfortable. I did not feel heard, valued, or treated with basic courtesy as a paying customer. This was my first and last time coming here.”

“I’ve been going here consistently for 2 years and I have never left the shop disappointed. I always leave with my nails looking the exact same as the design I ask for, and they always have the cutest charms!”

“I had the most absolute amazing deluxe pedicure! She was so gentle with my feet. My toenails look amazing so happy with this place. Definitely gonna be my go to from now on.”