NailSpotter
COCO Nails & Spa

COCO Nails & Spa

849 N Germantown Pkwy, Cordova, TN 38018, USA, Cordova, TN

Google Rating

4.7 ★

371 reviews

View all reviews on Google →

Hours

Closed now
Monday
9:30 AM – 7:30 PM
Tuesday
9:30 AM – 7:30 PM
Wednesday
9:30 AM – 7:30 PM
Thursday
9:30 AM – 7:30 PM
Friday
9:30 AM – 7:30 PM
Saturday
9:30 AM – 7:30 PM
Sunday
12:00 – 6:00 PM

What people are saying

“This is my second time going to Coco's and I will be returning! Cody was my nail tech and he did an amazing job! I showed him the inspo picture and he made sure to fulfill all my requests. I absolutely love my nails, every-time I look at them they make me so happy. everyone in the shop is super nice and the techs do not rush they take their time but also get you out in a decent amount of time. The shop was super clean and pretty, everyone was super nice even down to the clientele. i have been getting compliments non stop, I cant wait for my next set!”

— Antonia Whorley via Google

“I have been coming to coco’s for years and today my service was not a pampering to say the least. As a walk in(which I am allowed to do) the young lady had an appointment 30 min after I showed up and she completely rushed my pedicure leaving nail polish all over my big toes without asking to clean and shape up. I continued to do a gel manicure and the young lady was nice but not the person I wanted to do my hands. She was very nice though. Paying for a service and being rushed by a nail tech who rather service her appointment should not be the customers fault. Do better!”

“I went in about 75 min before close and they helped me right away and did a mani/pedi. Not perfect but overall I really like them and think they came out better than the reference photo I showed him. I also have no idea what I'm asking for or talking about so props to him for figuring it all out. Nice experience.”

“The young lady servicing me did greet me, but when I sat down, she turned the water to the hottest setting. I told her it was too hot. She turned the water cold then walked away and later returned with the water turning cold. When I let her know the water was now too cold, she appeared inconvenienced and had to remove some of the water with a container. Even after asking for additional hot water, the temperature was still not comfortable. I had gel polish on my toes and specifically requested that she not use a drill. There is a clearly posted sign stating that customers have the right to request no drill service. Despite this, she insisted she had to use the drill on top and proceeded to use it again after I repeated my request. Her body language throughout the service suggested she was aggravated by my preferences. A pedicure should be a relaxing experience filled with positive energy and stellar customer service. Unfortunately, this visit did not meet those expectations. I will be taking my business elsewhere.”

“Absolutely horrible. I have not ever been to a nail salon that I did not like and would go back to. I will absolutely never be back and I will NOT recommend anyone to come here. He did even clean aound my nails when he was done nor did he ensure that my nails were filed correctly. He did not ensure that I liked it before continuing. He did not allow one coat to dry completely before moving to the next step. He was in too much of a rush, which is unacceptable. I am now gonna have to get my nails done in less than a week and they’re not gonna be long enough/grown out enough to have them done like I like them too. I work in a profession where I use my hands a lot, I tried to explain that to him, he did not listen and because of this they will break quickly. I have been getting my nails done for over 20 years and I have never had such a horrible experience and had my nails done and look so horrible. Look closely at my pictures to see the flaws. One broke within two hours of leaving and polish came off by the end of the night. I didn’t even want polish. When I spoke to them they would not correct them the way I originally asked for my nails to be done and would not refund me. She was very rude about it!! It was their mistake and they just don’t care!”